We collect information you provide directly: name, email, phone, address when you register or make a purchase. We also collect usage data like browsing patterns, cart activity, and device information to improve your experience.
We never sell your personal data. We share information only with sellers to fulfill your orders, payment gateways to process transactions, and delivery partners to ship your items.
We use industry-standard SSL encryption and secure servers. Your payment details are processed through Razorpay and never stored on our servers.
We use cookies to maintain your session, remember your cart, and analyze site traffic. You can disable cookies in your browser settings, though this may affect functionality.
You can request access to, correction of, or deletion of your personal data by contacting us at support@velvoraonline.in.
For privacy concerns: support@velvoraonline.in